FrontRange Solutions Inc. - CRM Application and Service Management Software

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GoldMine Goes Mobile

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Latest News & Events

FRONTRANGE SOLUTIONS ACQUIRES CENTENNIAL SOFTWARE: FrontRange strengthens Service Management, Help Desk and Client Lifecycle portfolio with market-leading Asset Discovery, License Management and Endpoint Security solutions; FRONTRANGE SOLUTIONS RECEIVES 2008 CRM EXCELLENCE AWARD FROM CUSTOMER INTERACTION SOLUTIONS MAGAZINE: GoldMine Premium Edition and FrontRange Voice honored with prestigious industry award for leadership in customer relationship management; IMPROVED COMMUNICATION AND CRM SYSTEMS KEY TO A SUCCESSFUL “MARRIAGE” BETWEEN SALES AND MARKETING: FrontRange Solutions announced the results of a survey which reveals insights into the relationship between sales and marketing departments.; FRONTRANGE SOLUTIONS ANNOUNCES GOLDMINE® MOBILE EDITION VERSION 3.0 AVAILABILITY: Application allows BlackBerry devices to serve as converged CRM business tools; CeBIT 2008: FrontRange Solutions Presents First Integrated IT Service and PC Lifecycle Management: IT service management Specialists present consolidated portfolio of solutions that bring added value to customers’ business; FrontRange Solutions Introduces Virtual Community for Customers and Partners to Share Experences: FrontRange Connect online networking forum goes live, offering members real-time access to product forums, content experts and interaction with FrontRange community members;

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Products & Services from FrontRange Solutions

Help Desk

IT Service Management

VoIP

Client Lifecycle

CRM

SERVICE & SUPPORT

Powerful tools to manage
customer interactions

HEAT delivers help desk and request tracking that you can have up and running quickly, giving you a rich feature set without excessive training demands. HEAT is an effective solution for any size company, in any vertical, and is the best-in-class solution for small to mid-sized organizations. HEAT's modular structure and comprehensive features let you choose just the system capabilities you need, saving costs and reducing complexity.

SERVICE
MANAGEMENT

Next Gen ITSM

FrontRange ITSM is a customizable, cost-effective IT management solution empowering world-class service and management. Each module can stand alone or efficiently integrate with the others. Built specifically for small to mid-sized organizations and geographically distributed enterprises, ITSM incorporates ITIL® best practices, bringing together the best in management practices with the best in technology.

COMMUNICATIONS
MANAGEMENT

Powerful tools to give
your business voice

FrontRange Voice — the foundation for a cost-effective, customer-pleasing communications strategy, whether you manage a single office, direct a global workgroup, or manage a call center for a large, distributed enterprise. Replace expensive and limited proprietary telephony hardware with standards-based software solutions that optimize equipment choices, deploy rapidly, integrate seamlessly, and easily align with changing business processes, demand, and staffing. Increase service levels and productivity, while lowering costs.

CUSTOMER RELATIONSHIP MANAGEMENT

Powerful tools to manage
customer interactions

GoldMine Enterprise – the latest CRM solution from FrontRange's award-winning GoldMine product line. GoldMine Enterprise is designed for the business that wants its CRM to add significant value, not just automate sales calls. These businesses look for CRM to create value through increased agility, higher success ratios, and integration of data from disparate points in the organization.

IT WORKPLACE AUTOMATION

Management Solutions for
Thin and Rich Clients

Enteo – Centralized management of software, hardware, and users creates advantages that no company wishes to miss out on. enteo Software has, through constant innovation, repeatedly raised the market standards for Client Lifecycle Management and today is considered one of the leading providers in this area.

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