If you haven't seen it already, get a sneak peak of ITSM 7  - coming soon.  FrontRange Solutions has been working on a host of improvements to our IT Service Management offering and here it is.  This release is designed to be filled with pioneering features geared toward injecting agility, efficiencies, and effectiveness into your service management processes. Strong focus was also given to empowering end users; improving business alignment and delivering cost and resource utilistion transparency.

In 45 minutes learn all about;

• Improved out of the box incident templates
• Service maps
• Service Catalog
• New workflow designer with easy drag and drop configuration capabilites
• Improved dashboard reporting
   

By combining the CMDB with fully integrated discovery and management tools, IT inventory management becomes the basis for advancing the enterprise-wide IT service management strategy. And, with leading-edge Visualization, IT can now be managed as a business service. Armed with a visual representation of the full infrastructure supporting critical services, as well as visual alerts when an infrastructure component is impacting the service, IT can realign resources to address problems presenting the highest risk to the business.

In order gain a clear understanding of the value of IT services you need to improve visibility across the business. In 45 mins learn how to publish a full offering of services to the business and customers.

During this webinar we will give you a sneak peak of our Service Catalog solution, show you how you can create a full catalog of services, how the out of the box templates are designed to get you up and running as quickly as possible, and an intuitive interface with a drag and drop workflow designer to make it easier for you to manage.