Application Server / Web Server / Database Server:

Each server should be configured as a Dual CPU or Dual-Core 1.8GHz+, 4GB RAM, Microsoft Windows 2003 Server R2 SP2

Client Requirements:

Intel®Pentium® IV or equivalent: 1GB RAM (2GB RAM for Windows Vista®)

Hard Disk Sizing Guidelines:

Application Server: minimum installation of ITSM: 10GB

Database Server

ITSM Demo Database: 200MB

Average per record (incident, problem, change, configuration): ~200KB

Average per record (inventory): ~500KB

FrontRange ITSM is compatible with:

Operating System and Windows® Client/Server:

Microsoft® Windows Server® 2003 (server)

Microsoft® Windows® XP Professional SP2

Microsoft® Windows Vista® Business Edition

Microsoft®.NET Framework:

.NET 3.0 SP1

Database Management Systems:

Microsoft® SQLServer® 2005 SP2

Oracle ®10g R2

Web Server:

 Microsoft® IIS 6.0 SP1

Browsers:

Microsoft®Internet Explorer® 7.1

Firefox® 2.0 on Windows®

Firefox® 2.0 on MAC® OS 10.4